| Item | Serial Number | Notes |
|---|
| Work Completed | Technician | Check-in | Check-out | Actual Hrs | |
|---|---|---|---|---|---|
| 1 | Update SonicWALL WAN Static IP settings per IT&E request to: IP:202.123.152.158, SM:255.255.255.252, GW:202.123.152.157, DNS: 202.88.64.52, DNS2: 210.23.88.150. Confirmed internet is accessible after configuration. Test access to PIEE web portal with Linda successfully. |
Kevin Hsueh |
10/22/2021 11:04 am | 10/22/2021 11:47 am | 00:43 |
| Item | Serial Number | Condition | Qty | Price | Amount | |
|---|---|---|---|---|---|---|
| TOTAL ($) | 0.00 | |||||
| Date/Time | Comment | Tech |
|---|---|---|
| 10/25/2021 11:18 am | Updated status to Invoiced | Jessica L. |
| 10/23/2021 05:21 pm | Updated status to Submitted for Invoicing | Chu H. |
| 10/23/2021 05:21 pm | Approved. | Chu H. |
| 10/22/2021 11:52 am | Updated status to Pending Approval | Kevin H. |
| 10/22/2021 11:52 am | Service Completed | Kevin H. |
| 10/22/2021 11:51 am | Modified workorder. | Kevin H. |
| 10/22/2021 11:51 am | Charge Type modified to Normal | Kevin H. |
| 10/22/2021 11:51 am | Updated Estimated Service Time (hrs) to | Kevin H. |
| 10/22/2021 11:50 am | Check-out 10/22/2021 11:47 am | Kevin H. |
| 10/22/2021 11:50 am | Work Order Tasks Added | Kevin H. |
| 10/22/2021 11:50 am | Updated status to Service Completed | Kevin H. |
| 10/22/2021 11:39 am | Customer Signature Posted | Kevin H. |
| 10/22/2021 11:23 am | Arrived 10/22/2021 11:23 am | Kevin H. |
| 10/22/2021 11:04 am | Check-in 10/22/2021 11:04 am | Kevin H. |
| 10/22/2021 11:04 am | Work requested modified- Update WAN Static IP with new IP from IT&E. | Kevin H. |
| 10/22/2021 11:03 am | Modified workorder. | Kevin H. |
| 10/22/2021 11:03 am | Rates modified to Standard Service Rate 2021: $150.00 | Kevin H. |
| 10/22/2021 11:03 am | Updated Estimated Service Time (hrs) to | Kevin H. |
| 10/22/2021 10:56 am | Updated status to Scheduled | Kevin H. |
| 10/22/2021 10:56 am | Assigned: Kevin Hsueh | Kevin H. |
| 10/22/2021 10:56 am | Created workorder. | Kevin H. |
| Filename | |
|---|---|
| W38850 | |