W38850   Invoiced

10/22/2021, 11:00 am   
Onsite
Normal
DSIG.4059: DSI Standard Service 2021
Standard Service Rate 2021 [TOTAL ANNUAL HOURS: 2]
2
0
Kevin Hsueh
Yes
Linda Meno
10/22/2021
030169

Work Requested

Update WAN Static IP with new IP from IT&E.
Work Requested by: LeRoy Moore

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Summary of Tasks

Update SonicWALL WAN Static IP settings per IT&E request to:  IP:202.123.152.158, SM:255.255.255.252, GW:202.123.152.157, DNS: 202.88.64.52, DNS2: 210.23.88.150. Confirmed internet is accessible after configuration. Test access to PIEE web portal with Linda successfully.    
Work Completed Technician Check-in Check-out Actual Hrs
1 Update SonicWALL WAN Static IP settings per IT&E request to:  IP:202.123.152.158, SM:255.255.255.252, GW:202.123.152.157, DNS: 202.88.64.52, DNS2: 210.23.88.150. Confirmed internet is accessible after configuration. Test access to PIEE web portal with Linda successfully.     Kevin Hsueh
10/22/2021 11:04 am 10/22/2021 11:47 am 00:43

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 21

Date/Time Comment Tech
10/25/2021 11:18 am Updated status to Invoiced Jessica L.
10/23/2021 05:21 pm Updated status to Submitted for Invoicing Chu H.
10/23/2021 05:21 pm Approved. Chu H.
10/22/2021 11:52 am Updated status to Pending Approval Kevin H.
10/22/2021 11:52 am Service Completed Kevin H.
10/22/2021 11:51 am Modified workorder. Kevin H.
10/22/2021 11:51 am Charge Type modified to Normal Kevin H.
10/22/2021 11:51 am Updated Estimated Service Time (hrs) to Kevin H.
10/22/2021 11:50 am Check-out 10/22/2021 11:47 am Kevin H.
10/22/2021 11:50 am Work Order Tasks Added Kevin H.
10/22/2021 11:50 am Updated status to Service Completed Kevin H.
10/22/2021 11:39 am Customer Signature Posted Kevin H.
10/22/2021 11:23 am Arrived 10/22/2021 11:23 am Kevin H.
10/22/2021 11:04 am Check-in 10/22/2021 11:04 am Kevin H.
10/22/2021 11:04 am Work requested modified- Update WAN Static IP with new IP from IT&E. Kevin H.
10/22/2021 11:03 am Modified workorder. Kevin H.
10/22/2021 11:03 am Rates modified to Standard Service Rate 2021: $150.00 Kevin H.
10/22/2021 11:03 am Updated Estimated Service Time (hrs) to Kevin H.
10/22/2021 10:56 am Updated status to Scheduled Kevin H.
10/22/2021 10:56 am Assigned: Kevin Hsueh Kevin H.
10/22/2021 10:56 am Created workorder. Kevin H.

Attachments 1

Filename
W38850