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W38906 Invoiced

Customer/Point of Contact:

Guam Shipyard
Matthews Pothen

Scheduled Date/Time:

11/16/2021, 10:00 am

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

MGC0.6012: Marianas Gas Corporation - Service Contract 2021

Rates:

Marianas Gas Corporation - Service Contract 2021 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Herman

Date Signed:

11/16/2021

Invoice Number:

030218

Work Requested

Troubleshoot Canon printer with IBSS tech

Work Requested by: Matthews Pothen

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Confirmed with IBSS tech that Canon MFP can scan to email when connected to WiFi hot spot. Noted GTA Metro-E pairs are not all active and high latency is being experience. Attempted to contact GTA call center but was unable to get through. Sent an email to GTA business and support team to request a trouble ticket and a GTA tech to check. Contact Mr. Pothen to advise.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Confirmed with IBSS tech that Canon MFP can scan to email when connected to WiFi hot spot. Noted GTA Metro-E pairs are not all active and high latency is being experience. Attempted to contact GTA call center but was unable to get through. Sent an email to GTA business and support team to request a trouble ticket and a GTA tech to check. Contact Mr. Pothen to advise.	Kevin Hsueh	11/16/2021 09:59 am	11/16/2021 11:30 am	01:31

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
11/16/2021 03:35 pm	Updated status to Invoiced	Jessica L.
11/16/2021 03:22 pm	Updated status to Submitted for Invoicing	Chu H.
11/16/2021 03:22 pm	Approved.	Chu H.
11/16/2021 11:45 am	Updated status to Pending Approval	Kevin H.
11/16/2021 11:45 am	Service Completed	Kevin H.
11/16/2021 11:44 am	Check-out 11/16/2021 11:30 am	Kevin H.
11/16/2021 11:44 am	Work Order Tasks Added	Kevin H.
11/16/2021 11:44 am	Updated status to Service Completed	Kevin H.
11/16/2021 10:36 am	Arrived 11/16/2021 10:25 am	Kevin H.
11/16/2021 10:34 am	Customer Signature Posted	Kevin H.
11/16/2021 09:59 am	Check-in 11/16/2021 09:59 am	Kevin H.
11/16/2021 09:58 am	Updated status to Scheduled	Kevin H.
11/16/2021 09:58 am	Assigned: Kevin Hsueh	Kevin H.
11/16/2021 09:58 am	Created workorder.	Kevin H.

Attachments 1

Filename
W38906

Work Orders