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W39026 Invoiced

Customer/Point of Contact:

Roberts, Fowler & Visosky
Sophia Sanchez (671-646-1222)

Scheduled Date/Time:

12/27/2021, 01:30 pm

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

RFVL.6005: Roberts Fowler & Visosky - Service Contract 2021

Rates:

Additional Hour (SERVICE CONTRACT) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Sophia Sanchez

Date Signed:

12/27/2021

Invoice Number:

030327

Work Requested

Troubleshoot Xerox Scanning Issues

Work Requested by: Sophia Sanchez

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Update SMTP settings on Xerox 1 and Xerox 2 MFPs. Confirmed Exchange Transport Services restarted. Test scan to email on both Xerox 1 and Xerox 2 successfully with Sophia.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Update SMTP settings on Xerox 1 and Xerox 2 MFPs. Confirmed Exchange Transport Services restarted. Test scan to email on both Xerox 1 and Xerox 2 successfully with Sophia.	Kevin Hsueh	12/27/2021 01:54 pm	12/27/2021 02:47 pm	00:53

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
12/27/2021 05:10 pm	Updated status to Invoiced	Jessica L.
12/27/2021 03:04 pm	Updated status to Submitted for Invoicing	Chu H.
12/27/2021 03:04 pm	Approved.	Chu H.
12/27/2021 02:50 pm	Updated status to Pending Approval	Kevin H.
12/27/2021 02:50 pm	Service Completed	Kevin H.
12/27/2021 02:48 pm	Check-out 12/27/2021 02:47 pm	Kevin H.
12/27/2021 02:48 pm	Work Order Tasks Added	Kevin H.
12/27/2021 02:48 pm	Updated status to Service Completed	Kevin H.
12/27/2021 02:43 pm	Customer Signature Posted	Kevin H.
12/27/2021 01:54 pm	Arrived 12/27/2021 01:54 pm	Kevin H.
12/27/2021 01:54 pm	Check-in 12/27/2021 01:54 pm	Kevin H.
12/27/2021 11:56 am	Updated status to Scheduled	Kevin H.
12/27/2021 11:56 am	Assigned: Kevin Hsueh	Kevin H.
12/27/2021 11:56 am	Created workorder.	Kevin H.

Attachments 1

Filename
W39026

Work Orders