W39064   Invoiced

01/12/2022, 09:00 am   
Onsite
Service Contract
JMCE.6011: JMC Equipment - Service Contract 2022
JMC Equipment - Service Contract 2022 [TOTAL ANNUAL HOURS: 2]
2
2
Kevin Hsueh
Yes
Mark Peredo
01/12/2022
030347

Work Requested

Troubleshoot QuickBooks Issue. Update 3CX Phone System.
Work Requested by: Mark Peredo

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Summary of Tasks

Restart quickbooks database manager and confirmed company databases accessible. Update 3CX. 3CX crashef during upgrade process. Proceed to reinstall 3CX and configure settings from scratch. Confirmed all extensions back up and inbound calls are up. Phone system up now.
Work Completed Technician Check-in Check-out Actual Hrs
1 Restart quickbooks database manager and confirmed company databases accessible. Update 3CX. 3CX crashef during upgrade process. Proceed to reinstall 3CX and configure settings from scratch. Confirmed all extensions back up and inbound calls are up. Phone system up now. Kevin Hsueh
01/12/2022 09:19 am 01/12/2022 01:19 pm 04:00

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 14

Date/Time Comment Tech
01/12/2022 03:11 pm Updated status to Invoiced Jessica L.
01/12/2022 03:04 pm Updated status to Submitted for Invoicing Chu H.
01/12/2022 03:04 pm Approved. Chu H.
01/12/2022 01:29 pm Updated status to Pending Approval Kevin H.
01/12/2022 01:29 pm Service Completed Kevin H.
01/12/2022 01:28 pm Check-out 01/12/2022 01:26 pm Kevin H.
01/12/2022 01:28 pm Work Order Tasks Added Kevin H.
01/12/2022 01:28 pm Updated status to Service Completed Kevin H.
01/12/2022 01:25 pm Customer Signature Posted Kevin H.
01/12/2022 09:20 am Arrived 01/12/2022 09:20 am Kevin H.
01/12/2022 09:20 am Check-in 01/12/2022 09:19 am Kevin H.
01/12/2022 08:49 am Updated status to Scheduled Kevin H.
01/12/2022 08:49 am Assigned: Kevin Hsueh Kevin H.
01/12/2022 08:49 am Created workorder. Kevin H.

Attachments 1

Filename
W39064