DSI WebApp

W39085 Invoiced

Customer/Point of Contact:

Royal Orchid Guam
Justin Samonte (1-671-649-2000)

Scheduled Date/Time:

01/20/2022, 03:00 pm

Service Type:

Onsite

Charge Type:

Normal

Charge Code:

DSIG.4063: DSI Standard Service 2022

Rates:

DSI Standard Service 2022 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Justin Samonte

Date Signed:

01/20/2022

Invoice Number:

030365

Work Requested

Troubleshoot various issues

Work Requested by: Justin Samonte

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Check Royal Orchid server and appsrv. Confirmed servers are operational and stable. Reset HSKP and PropMgmt user account passwords. Test login to profiles successfully. Check executive office internet and noted GTA modem not providing internet. Justin contacted GTA and GTA advised services restored. Confirmed internet is now accessible.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Check Royal Orchid server and appsrv. Confirmed servers are operational and stable. Reset HSKP and PropMgmt user account passwords. Test login to profiles successfully. Check executive office internet and noted GTA modem not providing internet. Justin contacted GTA and GTA advised services restored. Confirmed internet is now accessible.	Kevin Hsueh	01/20/2022 02:46 pm	01/20/2022 04:16 pm	01:30

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
01/24/2022 12:02 pm	Updated status to Invoiced	Jessica L.
01/24/2022 11:18 am	Updated status to Submitted for Invoicing	Chu H.
01/24/2022 11:18 am	Approved.	Chu H.
01/20/2022 04:19 pm	Updated status to Pending Approval	Kevin H.
01/20/2022 04:19 pm	Service Completed	Kevin H.
01/20/2022 04:18 pm	Check-out 01/20/2022 04:16 pm	Kevin H.
01/20/2022 04:18 pm	Work Order Tasks Added	Kevin H.
01/20/2022 04:18 pm	Updated status to Service Completed	Kevin H.
01/20/2022 04:12 pm	Customer Signature Posted	Kevin H.
01/20/2022 02:51 pm	Arrived 01/20/2022 02:51 pm	Kevin H.
01/20/2022 02:46 pm	Check-in 01/20/2022 02:46 pm	Kevin H.
01/20/2022 02:41 pm	Updated status to Scheduled	Kevin H.
01/20/2022 02:41 pm	Assigned: Kevin Hsueh	Kevin H.
01/20/2022 02:41 pm	Created workorder.	Kevin H.

Attachments 1

Filename
W39085

Work Orders