DSI WebApp

W39232 Invoiced

Customer/Point of Contact:

Prestige Automobiles
Jonathan Shen

Scheduled Date/Time:

03/22/2022, 08:30 am

Service Type:

Onsite

Charge Type:

Normal

Charge Code:

DSIG.4063: DSI Standard Service 2022

Rates:

DSI Standard Service 2022 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Jonathan Shen

Date Signed:

03/22/2022

Invoice Number:

030488

Work Requested

Troubleshoot Service Advisor workstation.

Work Requested by: Jonathan Shen

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Repair Outlook Client on George's laptop. Reconfigure email account and confirmed outlook opens and is syncing emails. Map network share drives on George's laptop and confirmed accessible. Confirmed network printers are installed. Map network drives for Marketing on Marketing PC and laptop. Confirmed network drives are accessible. Troubleshoot Service Adviser workstation RDP to autosoft. Recreate RDP settings and test login to Autosoft successfully. Printer settings are not present on Autosoft. Prestige to contact Autosoft support.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Repair Outlook Client on George's laptop. Reconfigure email account and confirmed outlook opens and is syncing emails. Map network share drives on George's laptop and confirmed accessible. Confirmed network printers are installed. Map network drives for Marketing on Marketing PC and laptop. Confirmed network drives are accessible. Troubleshoot Service Adviser workstation RDP to autosoft. Recreate RDP settings and test login to Autosoft successfully. Printer settings are not present on Autosoft. Prestige to contact Autosoft support.	Kevin Hsueh	03/22/2022 08:32 am	03/22/2022 10:30 am	01:58

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
03/23/2022 10:58 am	Updated status to Invoiced	Jessica L.
03/23/2022 10:57 am	Updated status to Submitted for Invoicing	Chu H.
03/23/2022 10:57 am	Approved.	Chu H.
03/22/2022 10:54 am	Updated status to Pending Approval	Kevin H.
03/22/2022 10:54 am	Service Completed	Kevin H.
03/22/2022 10:53 am	Check-out 03/22/2022 10:30 am	Kevin H.
03/22/2022 10:53 am	Work Order Tasks Added	Kevin H.
03/22/2022 10:53 am	Updated status to Service Completed	Kevin H.
03/22/2022 10:36 am	Customer Signature Posted	Kevin H.
03/22/2022 08:32 am	Arrived 03/22/2022 08:32 am	Kevin H.
03/22/2022 08:32 am	Check-in 03/22/2022 08:32 am	Kevin H.
03/22/2022 07:49 am	Updated status to Scheduled	Kevin H.
03/22/2022 07:49 am	Assigned: Kevin Hsueh	Kevin H.
03/22/2022 07:49 am	Created workorder.	Kevin H.

Attachments 1

Filename
W39232

Work Orders