W42133   Invoiced

08/26/2025, 10:50 am   
Inhouse
Normal
TRMA.6015: TRMA - Service Contract (04/01/25 - 03/31/26)
TRMA - Service Contract (04/01/25 - 03/31/26) [TOTAL MONTHLY HOURS: 6]
0
1
Alahas Pereda
Yes
Emma
08/26/2025
033014

Work Requested

Troubleshoot laptop..
Work Requested by: Michael Makio

Items Dropped Off 1

Item Serial Number Notes
1 Dell Precision DP/N: FJRWHA00 Charging cable provided..

Work Completed 1

Summary of Tasks

Laptop stuck in a sleep/hibernation state. Restore laptop back to normal bootable state. Perform several test shutdowns and reboots. Laptop shutsdown and reboots properly each time.
Work Completed Technician Check-in Check-out Actual Hrs
1 Laptop stuck in a sleep/hibernation state. Restore laptop back to normal bootable state. Perform several test shutdowns and reboots. Laptop shutsdown and reboots properly each time. Kevin Hsueh
08/26/2025 11:00 am 08/26/2025 12:00 pm 01:00

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 15

Date/Time Comment Tech
08/26/2025 02:36 pm Updated status to Invoiced Jessica L.
08/26/2025 02:08 pm Updated status to Submitted for Invoicing Chu H.
08/26/2025 02:08 pm Approved. Chu H.
08/26/2025 02:01 pm Customer Signature Posted Alahas P.
08/26/2025 01:31 pm Signature for Later: Customer will pick up laptop Kevin H.
08/26/2025 01:31 pm Updated status to Pending Approval Kevin H.
08/26/2025 01:31 pm Service Completed Kevin H.
08/26/2025 01:26 pm Check-out 08/26/2025 12:00 pm Kevin H.
08/26/2025 01:26 pm Work Order Tasks Added Kevin H.
08/26/2025 01:26 pm Updated status to Service Completed Kevin H.
08/26/2025 01:23 pm Check-in 08/26/2025 11:00 am Kevin H.
08/26/2025 10:55 am Added customer equipment. Alahas P.
08/26/2025 10:55 am Updated status to Pending Schedule Alahas P.
08/26/2025 10:55 am Assigned: Kevin Hsueh Alahas P.
08/26/2025 10:55 am Created workorder. Alahas P.