- Troubleshooted Kobe's workstation. No power received from charging cable, suspected battery issue/power distribution issue.
- Isolated battery and cmos battery by removing them.
- Performed hard CMOS reset and power cycling by holding power button.
- Placed the CMOS battery back. Attempted direct power cable connection without laptop battery and workstation is able to turn on. Performed shutdown.
- Placed back the laptop battery. Workstation is able to power on successfully.
- Ran Lenovo Diagnostic Tool for hardware test, no fails reported. Workstation is operational.
|
Work Completed |
Technician |
Check-in |
Check-out |
Actual Hrs |
| 1 |
- Troubleshooted Kobe's workstation. No power received from charging cable, suspected battery issue/power distribution issue.
- Isolated battery and cmos battery by removing them.
- Performed hard CMOS reset and power cycling by holding power button.
- Placed the CMOS battery back. Attempted direct power cable connection without laptop battery and workstation is able to turn on. Performed shutdown.
- Placed back the laptop battery. Workstation is able to power on successfully.
- Ran Lenovo Diagnostic Tool for hardware test, no fails reported. Workstation is operational. |
Sean Bacani
|
05/14/2026 10:20 am |
05/14/2026 11:30 am |
01:10
|
