- Replicated MS Office 2007 error, prompt for reinstalling appears upon opening of the application. Found conflicting software MS Office 365, uninstalled MS Office 365 and performed restart to remove residue files.
- Retested MS Office 2007, prompt does not appear after the first reconfiguration prompt, conflicting software issue is fixed.
- Performed a system file check to verify system integrity, checks found corrupted files and fixed by restarting the device.
- Performed a disk cleanup to remove temporary files.
- Important firmware updates found and installed.
- Performed windows updates and installed MS Office 2007 updates.
|
|
Work Completed |
Technician |
Check-in |
Check-out |
Actual Hrs |
|
|
1 |
- Replicated MS Office 2007 error, prompt for reinstalling appears upon opening of the application. Found conflicting software MS Office 365, uninstalled MS Office 365 and performed restart to remove residue files.
- Retested MS Office 2007, prompt does not appear after the first reconfiguration prompt, conflicting software issue is fixed.
- Performed a system file check to verify system integrity, checks found corrupted files and fixed by restarting the device.
- Performed a disk cleanup to remove temporary files.
- Important firmware updates found and installed.
- Performed windows updates and installed MS Office 2007 updates. |
Sean Bacani
|
10/16/2025 03:20 pm |
10/16/2025 04:19 pm |
00:59
|
