W42690   Pending Approval

06/04/2026, 02:00 pm   
Remote
Service Contract
AMBY.6005: Ambyth - Service Contract (08/26/25 - 08/25/26)
Ambyth - Service Contract (08/26/25 - 08/25/26) [TOTAL ANNUAL HOURS: 2]
2
0.5
Kevin Hsueh
No

Work Requested

export ambyth.guam.net emails from myhosting platform.
Work Requested by: Gail Manuel

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Summary of Tasks

myhosting platform moved to hostway platform. attempt to add ambyth.guam.net mailbox to outlook to export. Unable to connect, contacted hostway support and was advised MX records for ambyth.guam.net were not correct. Contact Docomo as the host ambyth.guam.net DNS and had them add the correct MX records for hostway. Docomo confirmed changes made. Test add ambyth.guam.net in outlook client successfully. DSI to proceed with mailbox export of 5 ambyth.guam.net mailboxes.
Work Completed Technician Check-in Check-out Actual Hrs
1 myhosting platform moved to hostway platform. attempt to add ambyth.guam.net mailbox to outlook to export. Unable to connect, contacted hostway support and was advised MX records for ambyth.guam.net were not correct. Contact Docomo as the host ambyth.guam.net DNS and had them add the correct MX records for hostway. Docomo confirmed changes made. Test add ambyth.guam.net in outlook client successfully. DSI to proceed with mailbox export of 5 ambyth.guam.net mailboxes. Kevin Hsueh
06/04/2026 02:00 pm 06/04/2026 02:26 pm 00:26

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 10

Date/Time Comment Tech
06/04/2026 02:29 pm No Signature: Remote Support Kevin H.
06/04/2026 02:29 pm Updated status to Pending Approval Kevin H.
06/04/2026 02:29 pm Service Completed Kevin H.
06/04/2026 02:28 pm Check-out 06/04/2026 02:26 pm Kevin H.
06/04/2026 02:28 pm Work Order Tasks Added Kevin H.
06/04/2026 02:28 pm Updated status to Service Completed Kevin H.
06/04/2026 02:26 pm Check-in 06/04/2026 02:00 pm Kevin H.
06/04/2026 02:24 pm Updated status to Scheduled Kevin H.
06/04/2026 02:24 pm Assigned: Kevin Hsueh Kevin H.
06/04/2026 02:24 pm Created workorder. Kevin H.

Attachments 1

Filename
W42690