DSI WebApp

W42610 Submitted for Invoicing

Customer/Point of Contact:

Thompson, Thompson & Alcantara, P.C.
Vanessa Santos-Pinkney (671-472-2089)

Scheduled Date/Time:

04/17/2026, 01:44 pm

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

TTA0.6011: TTA, PC - Service Contract (05/01/25 - 04/30/26)

Rates:

TTA, PC - Service Contract (05/01/25 - 04/30/26) [TOTAL MONTHLY HOURS: 4]

Remaining Hours:

3

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Vanessa Pinkney

Date Signed:

04/17/2026

Work Requested

Troubleshoot server and network

Work Requested by: Vanessa Santos-Pinkney

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

No internet access, server access is up. Reboot GTA modem and SonicWALL. Confirmed internet is accessible.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	No internet access, server access is up. Reboot GTA modem and SonicWALL. Confirmed internet is accessible.	Kevin Hsueh	04/17/2026 02:02 pm	04/17/2026 03:00 pm	00:58

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 13

Date/Time	Comment	Tech
04/17/2026 01:45 pm	Created workorder.	Kevin H.
04/17/2026 01:45 pm	Assigned: Kevin Hsueh	Kevin H.
04/17/2026 01:45 pm	Updated status to Scheduled	Kevin H.
04/17/2026 02:02 pm	Check-in 04/17/2026 02:02 pm	Kevin H.
04/17/2026 02:03 pm	Arrived 04/17/2026 02:03 pm	Kevin H.
04/17/2026 02:31 pm	Customer Signature Posted	Kevin H.
04/17/2026 03:59 pm	Updated status to Service Completed	Kevin H.
04/17/2026 03:59 pm	Work Order Tasks Added	Kevin H.
04/17/2026 03:59 pm	Check-out 04/17/2026 03:00 pm	Kevin H.
04/17/2026 04:14 pm	Service Completed	Kevin H.
04/17/2026 04:14 pm	Updated status to Pending Approval	Kevin H.
04/17/2026 04:52 pm	Approved.	Chu H.
04/17/2026 04:52 pm	Updated status to Submitted for Invoicing	Chu H.

Attachments 1

Filename
W42610

Work Orders