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Customer/Point of Contact:
J&B Modern Tech
Nel Bangayan
Scheduled Date/Time:
09/28/2020, 09:00 am
Service Type:
Onsite
Charge Type:
Normal
Charge Code:
DSIG.4055: Standard Service 2020
Rates:
Standard Service Rate 2020 [
TOTAL
ANNUAL
HOURS:
2]
Remaining Hours:
2
Est. Service Time (hrs):
1
Reference/PO #:
Taken By:
Kevin Hsueh
Customer Signature:
Yes
Print Name:
Gene Bangayan
Date Signed:
09/28/2020
Invoice Number:
029327
Work Requested
Troubleshoot Email Issues
Work Requested by: Nel Bangayan
Enter Work Completed Tasks
Work Completed :
Check Genes workstation and noted Start Menu and Windows Explorer does not open properly. Scheduled for Thursday morning to reprep workstation. Check scanning issues for Noel and noted that scans are going to junk folder. add xerox@jbmoderntech.com to safe senders list. perform test scan after confoguration and confirmed email appears in inbox properly.
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