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Customer/Point of Contact:
Morrico Equipment
Michelle Bordallo (
1-671-649-1946
)
Scheduled Date/Time:
08/19/2021, 02:20 pm
Service Type:
Remote
Charge Type:
Service Contract
Charge Code:
ME00.6011: Morrico Equipment - Service Contract 2021
Rates:
Additional Hour (SERVICE CONTRACT) [
TOTAL
ANNUAL
HOURS:
2]
Remaining Hours:
2
Est. Service Time (hrs):
1
Reference/PO #:
Taken By:
Chu Hsieh
Customer Signature:
No
Print Name:
Date Signed:
Invoice Number:
030006
Work Requested
Michelle unable to delete or receive emails on Outlook
Work Requested by: Michelle Bordallo
Enter Work Completed Tasks
Work Completed :
Had Michelle delete old emails and empty deleted folder via OWA. Outlook 365 reported OST file exceeded the limitation of 50GB mailbox size. Resync Outlook with Exchange server. Showed Michelle how to archive emails
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