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Customer/Point of Contact:
Morrico Equipment
Alice Dela Cruz (
671-649-1946
)
Scheduled Date/Time:
03/07/2022, 08:45 am
Service Type:
Remote
Charge Type:
Service Contract
Charge Code:
ME00.6013: Morrico Equipment - Service Contract (03/01/22 - 02/28/23)
Rates:
Morrico Equipment - Service Contract (03/01/22 - 02/28/23) [
TOTAL
ANNUAL
HOURS:
2]
Remaining Hours:
2
Est. Service Time (hrs):
1
Reference/PO #:
Taken By:
Kevin Hsueh
Customer Signature:
No
Print Name:
Date Signed:
Work Requested
Check 3CX
Work Requested by: Alice Dela Cruz
Enter Work Completed Tasks
Work Completed :
Received a call from Mark at GTA to advise that Morrico Phone System is down and PRI was checked and working properly. Mark advised Alice from Morrico requested GTA to contact DSI directly. Reboot 3CX Phone System and confirmed 3CX is back up. Test inbound and outbound calls successfully.
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