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Customer/Point of Contact:
Prestige Automobiles
Jonathan Shen
Scheduled Date/Time:
03/22/2022, 08:30 am
Service Type:
Onsite
Charge Type:
Normal
Charge Code:
DSIG.4063: DSI Standard Service 2022
Rates:
DSI Standard Service 2022 [
TOTAL
ANNUAL
HOURS:
2]
Remaining Hours:
2
Est. Service Time (hrs):
2
Reference/PO #:
Taken By:
Kevin Hsueh
Customer Signature:
Yes
Print Name:
Jonathan Shen
Date Signed:
03/22/2022
Invoice Number:
030488
Work Requested
Troubleshoot Service Advisor workstation.
Work Requested by: Jonathan Shen
Enter Work Completed Tasks
Work Completed :
Repair Outlook Client on George's laptop. Reconfigure email account and confirmed outlook opens and is syncing emails. Map network share drives on George's laptop and confirmed accessible. Confirmed network printers are installed. Map network drives for Marketing on Marketing PC and laptop. Confirmed network drives are accessible. Troubleshoot Service Adviser workstation RDP to autosoft. Recreate RDP settings and test login to Autosoft successfully. Printer settings are not present on Autosoft. Prestige to contact Autosoft support.
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