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Customer/Point of Contact:
Unitek Environmental
Linda Meno
Scheduled Date/Time:
05/02/2022, 02:00 pm
Service Type:
Onsite
Charge Type:
Normal
Charge Code:
DSIG.4063: DSI Standard Service 2022
Rates:
DSI Standard Service 2022 [
TOTAL
ANNUAL
HOURS:
2]
Remaining Hours:
2
Est. Service Time (hrs):
2
Reference/PO #:
Taken By:
Kevin Hsueh
Customer Signature:
Yes
Print Name:
Linda Meno
Date Signed:
05/02/2022
Invoice Number:
030587
Work Requested
Troubleshoot Printing Issues. Troubleshoot VPN issues.
Work Requested by: Linda Meno
Enter Work Completed Tasks
Work Completed :
Arrived onsite to troubleshoot printer issue. Unable to print. Per Unitek, a rat chewed the cable. Cable has since been replaced and printing is up. Test connect to SonicWALL VPN using known good DSI laptop and can connect successfully. Anna to drop her laptop to DSI for inhouse troubleshooting as her laptop has VPN issues still.
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