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Customer/Point of Contact:
Unitek Environmental
Anna Clark
Scheduled Date/Time:
05/10/2022, 08:23 am
Service Type:
Inhouse
Charge Type:
Normal
Charge Code:
DSIG.4063: DSI Standard Service 2022
Rates:
DSI Standard Service 2022 [
TOTAL
ANNUAL
HOURS:
2]
Remaining Hours:
2
Est. Service Time (hrs):
1
Reference/PO #:
Taken By:
Kevin Hsueh
Customer Signature:
Yes
Print Name:
Frank Quinata
Date Signed:
05/13/2022
Invoice Number:
030602
Work Requested
Troubleshoot VPN issues
Work Requested by: Anna Clark
Enter Work Completed Tasks
Work Completed :
Reconfigure SonicWALL NetExtender for SonicWALL SSL VPN. Reconfiguration needed as IT&E changed WAN IP Address. Test access network share drives over VPN connection successfully. Contact Anna to advise laptop is ready for pick up.
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