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Customer/Point of Contact:
Micronesian Divers Association
Wes Seleen (
671-472-6321 ext 642
)
Scheduled Date/Time:
08/20/2022, 10:00 am
Service Type:
Remote
Charge Type:
Service Contract
Charge Code:
MDA0.6009: Micronesian Divers Association - Service Contract (08/02/22 - 08/01/23)
Rates:
Micronesian Divers Association - Service Contract (08/02/22 - 08/01/23_ [
TOTAL
MONTHLY
HOURS:
6]
Remaining Hours:
0
Est. Service Time (hrs):
1
Reference/PO #:
Taken By:
Kevin Hsueh
Customer Signature:
No
Print Name:
Date Signed:
Work Requested
Wes reported no internet and share drive access.
Work Requested by: Wes Seleen
Enter Work Completed Tasks
Work Completed :
MDA Server non responsive. Worked with Wes to force restart server. Server stuck on POST. Worked with Wes to remove USB HDD used for server backup and reboot MDA Server. MDA Server rebooted properly. USB HDD used for server backup has gone bad. Check MDA Server and confirmed internet, emails, share drives are back up. DSI to check on USB HDD and provide a quote for replacement as needed.
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