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Customer/Point of Contact:
Domino's Pizza of Guam
Dane Taitano
Scheduled Date/Time:
05/16/2023, 02:00 pm
Service Type:
Onsite
Charge Type:
Normal
Charge Code:
DSIG.4066: Standard Service Hour 2023
Rates:
Standard Service Hour 2023 [
TOTAL
ANNUAL
HOURS:
2]
Remaining Hours:
2
Est. Service Time (hrs):
2
Reference/PO #:
Taken By:
Kevin Hsueh
Customer Signature:
Yes
Print Name:
Dane Taitano
Date Signed:
05/16/2023
Invoice Number:
031329
Work Requested
Troubleshoot Patton Gateway.
Work Requested by: Dane Taitano
Enter Work Completed Tasks
Work Completed :
Check Patton SN4970 Gateway for 3CX Phone System. Domino's recently had a server crash due to no UPS protection and had to reinstall 3CX Phone System. Wrong firmware uploaded to their original Patton Gateway by their IT and bricked the original Gateway. Loaned Domino's DSI Spare Patton SN4970 (S/N: 00A0BA0CD254 DSI Asset: 1211488) for the time being. Loaner gateway registered on 3CX and calls are flowing. DSI to provide a quote for a new Patton Gateway to Domino's.
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