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Customer/Point of Contact:
Micronesian Divers Association
Joleen West
Scheduled Date/Time:
06/14/2023, 02:00 pm
Service Type:
Remote
Charge Type:
Service Contract
Charge Code:
MDA0.6009: Micronesian Divers Association - Service Contract (08/02/22 - 08/01/23)
Rates:
Micronesian Divers Association - Service Contract (08/02/22 - 08/01/23_ [
TOTAL
MONTHLY
HOURS:
6]
Remaining Hours:
0
Est. Service Time (hrs):
1
Reference/PO #:
Taken By:
Kevin Hsueh
Customer Signature:
No
Print Name:
Date Signed:
Work Requested
Troubleshoot NEX Workstation's access to boat reservation software and network printer. Per Joleen, both are down.
Work Requested by: Joleen West
Enter Work Completed Tasks
Work Completed :
Check Piti to NEX site to site VPN tunnel and confirmed site to site VPN tunnel is up. Worked with Joleen and confirmed both workstation and network printer was connected directly to the GTA Modem. Work with Joleen to physically connect the workstation and network printer to the correct MDA switch. Confirmed workstation can access boat reservation software and printing to network printer is up. Issue resolved.
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