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Customer/Point of Contact:
Equatorial Manufactory, Inc.
Linda Kasio
Scheduled Date/Time:
07/12/2023, 10:00 am
Service Type:
Onsite
Charge Type:
Normal
Charge Code:
DSIG.4066: Standard Service Hour 2023
Rates:
Standard Service Hour 2023 [
TOTAL
ANNUAL
HOURS:
2]
Remaining Hours:
2
Est. Service Time (hrs):
1
Reference/PO #:
Taken By:
Kevin Hsueh
Customer Signature:
Yes
Print Name:
Linda Kasio
Date Signed:
07/12/2023
Invoice Number:
031438
Work Requested
Troubleshoot Ricky's workstation
Work Requested by: Linda Kasio
Enter Work Completed Tasks
Work Completed :
Troubleshoot Rickys workstation. Per Ricky, unable to access EMIEST app, MS Office and emails. Login to workstation and remap network drive for EMIEST. confirmed EMIEST opens. Shortcut to email present on desktop. Open shortcut and emails load with no issues. MS office is present and accessible. Advised Ricky icons are on the start menu.
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