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Customer/Point of Contact:
Domino's Pizza of Guam
Dane Taitano
Scheduled Date/Time:
09/04/2023, 01:00 pm
Service Type:
Remote
Charge Type:
After Hours
Charge Code:
DSIG.4067: After Hour Service 2023
Rates:
After Hour Service 2023 [
TOTAL
ANNUAL
HOURS:
2]
Remaining Hours:
2
Est. Service Time (hrs):
1
Reference/PO #:
Taken By:
Kevin Hsueh
Customer Signature:
No
Print Name:
Date Signed:
Invoice Number:
031547
Work Requested
Troubleshoot 3CX Phone System
Work Requested by: Dane Taitano
Enter Work Completed Tasks
Work Completed :
Check 3CX Phone System as license is not activating. Noted 3CX Phone System is on Version 18 Update 7 (old version) and not able to reach activate.3cx.com. Backup 3CX Phone System and proceed to reinstall with backup image. Version 18 Update 8 installed with backup image and 3CX Phone System is up. Advised Dane that 3CX Phone System updates must be performed. Suggested to have DSI assist or train their IT staff to manage 3CX Phone System.
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