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Customer/Point of Contact:
St. Lucy's Eye Clinic
Teressa Leon Guerrero (
671-647-5829
)
Scheduled Date/Time:
09/11/2023, 04:06 pm
Service Type:
Onsite
Charge Type:
Urgent/Emergency
Charge Code:
DSIG.4068: Emergency Response 2023
Rates:
Emergency Response 2023 [
TOTAL
ANNUAL
HOURS:
2]
Remaining Hours:
2
Est. Service Time (hrs):
1
Reference/PO #:
Taken By:
Kevin Hsueh
Customer Signature:
Yes
Print Name:
Teresa
Date Signed:
09/11/2023
Invoice Number:
031565
Work Requested
Terassa reported she got hacked. Possible ransomware
Work Requested by: Teressa Leon Guerrero
Enter Work Completed Tasks
Work Completed :
Deliver and setup server onsitw at St. Lucy. Confirmed server boots up. Check workstations and confirmed network drivea accessible. DSI will provide a quote for new SonicWALL firewall with security services and Sentinel One AV for 10 workstations.
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