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Invoiced
Customer/Point of Contact:
Morrico Equipment
Alma Dimla (
1-671-649-1946
)
Scheduled Date/Time:
02/20/2024, 09:19 am
Service Type:
Inhouse
Charge Type:
Service Contract
Charge Code:
ME00.6014: Morrico Equipment - Service Contract (03/01/23 - 02/28/24)
Rates:
Morrico Equipment - Service Contract (03/01/23 - 02/28/24) [
TOTAL
ANNUAL
HOURS:
2]
Remaining Hours:
2
Est. Service Time (hrs):
0
Reference/PO #:
Taken By:
Alahas Pereda
Customer Signature:
Yes
Print Name:
Joey
Date Signed:
03/22/2024
Invoice Number:
031944
Work Requested
Download and install Xentry
Work Requested by: Alma Dimla
Enter Work Completed Tasks
Work Completed :
Attempted to install XENTRY 09-23 software from Fusonet website per instructions from Morrico. Worked with Morrico to receive login to Fusonet to download and install files for Xentry installation. Completed download file size shows around 23 GB in Google Chrome, but when download finishes only 5 GB is downloaded. Unable to open or extract files due to error stating folder is empty. Did not work when trying to download and install on several computers. Morrico sent over USB containing files for Xentry software installation. Could not complete installation due to SentinelOne antivirus blocking USBs from being access by the laptop. Alma advised that someone will pick up the laptop, power adapter, and USB for Morrico IT department to install Xentry.
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