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Customer/Point of Contact:
Micronesian Divers Association
Lee Webber (
1-671-479-4646
)
Scheduled Date/Time:
02/21/2024, 09:30 am
Service Type:
Onsite
Charge Type:
Service Contract
Charge Code:
MDA0.6010: Micronesian Divers Association - Service Contract (08/02/23 - 08/01/24)
Rates:
Micronesian Divers Association - Service Contract (08/02/23 - 08/01/24) [
TOTAL
MONTHLY
HOURS:
6]
Remaining Hours:
0
Est. Service Time (hrs):
2
Reference/PO #:
Taken By:
Kevin Hsueh
Customer Signature:
Yes
Print Name:
Lee Webber
Date Signed:
02/21/2024
Work Requested
Troubleshoot IT&E Internet with IT&E techs at Mr. Webber's residence.
Work Requested by: Lee Webber
Enter Work Completed Tasks
Work Completed :
Run speed tests on dual WAN router and obtained download speed of 160mbps anf upload of 25mbps. This is the correct merged speed for IT&E and GTA ISP. Per Mr. Webber, speed was testing out at 27mbps only for the last few days. Met with IT&E team. IT&E made changes to their internet service. Reconnect IT&E internet service to dual WAN router and confirmed speeda are still showing proper. Per Jim Smith from IT&E he will have his team check out and look into the IT&E internet as this slowdown issue occurs regularly.
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