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Customer/Point of Contact:
Micronesia Benefits Administrators
Ed Arriola (
1-670-789-5420
)
Scheduled Date/Time:
10/30/2024, 02:00 pm
Service Type:
Inhouse
Charge Type:
Normal
Charge Code:
DSIG.4069: Standard Service Hour 2024
Rates:
Standard Service Hour Rate 2024 [
TOTAL
ANNUAL
HOURS:
2]
Remaining Hours:
2
Est. Service Time (hrs):
1
Reference/PO #:
Taken By:
Kevin Hsueh
Customer Signature:
Yes
Print Name:
Rose
Date Signed:
10/31/2024
Invoice Number:
032396
Work Requested
Troubleshoot Laptop
Work Requested by: Ed Arriola
Enter Work Completed Tasks
Work Completed :
Configure JenniferT@micronesia-benefits.com email account on new HP Laptop. Confirmed emails are syncing properly. Enable "View IMAP" as some historical emails were exported out of Gmail in IMAP format. Rose reported her Rose@micronesia-benefits.com email stopped working after she went off island and used an eSIM. Reconfigure Rose@micronesia-benefits.com and perform test send and receive of email successfully.
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