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Invoiced
Customer/Point of Contact:
No Ka Oi
Elisa Loyola
Scheduled Date/Time:
11/13/2024, 03:00 pm
Service Type:
Remote
Charge Type:
Normal
Charge Code:
DSIG.4069: Standard Service Hour 2024
Rates:
Standard Service Hour Rate 2024 [
TOTAL
ANNUAL
HOURS:
2]
Remaining Hours:
2
Est. Service Time (hrs):
1
Reference/PO #:
Taken By:
Chu Hsieh
Customer Signature:
No
Print Name:
Date Signed:
Invoice Number:
032413
Work Requested
Arcserve Shadowprotect backup fail
Work Requested by: Elisa Loyola
Enter Work Completed Tasks
Work Completed :
backup issue due to conflict between new update of SentinelOne and ArcServe ShadowProtect. As recommended by ArcServe support to reattach driver at startup.
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