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Customer/Point of Contact:
Micronesian Divers Association
Lee Webber (
1-671-479-4646
)
Scheduled Date/Time:
01/30/2025, 10:30 am
Service Type:
Onsite
Charge Type:
Service Contract
Charge Code:
MDA0.6011: Micronesian Divers Association - Service Contract (08/02/24 - 08/01/25)
Rates:
Micronesian Divers Association - Service Contract (08/02/24 - 08/01/25) [
TOTAL
MONTHLY
HOURS:
6]
Remaining Hours:
0
Est. Service Time (hrs):
1
Reference/PO #:
Taken By:
Kevin Hsueh
Customer Signature:
No
Print Name:
Date Signed:
Work Requested
Troubleshoot Mr. Webber exchange account on his iPhone
Work Requested by: Lee Webber
Enter Work Completed Tasks
Work Completed :
Troubleshoot Mr. Webber Exchange account on iPhone. Emails not syncing. Re-configure exchange account and confirmed emails are syncing properly. Troubleshoot issue when scan from Xerox machine to lee@mdaguam.com automatically goes to deleted folder. Check rules on Outlook and OWA and confirmed no rules. Check Mr. Webber's iphone and noted that xerox@mdaguam.com was blocked. Removed the block and perform test scan to email successful.
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