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Customer/Point of Contact:
Micronesian Divers Association
Wes Seleen (
671-472-6321 ext 642
)
Scheduled Date/Time:
06/12/2025, 08:00 am
Service Type:
Remote
Charge Type:
Service Contract
Charge Code:
MDA0.6011: Micronesian Divers Association - Service Contract (08/02/24 - 08/01/25)
Rates:
Micronesian Divers Association - Service Contract (08/02/24 - 08/01/25) [
TOTAL
MONTHLY
HOURS:
6]
Remaining Hours:
0
Est. Service Time (hrs):
1
Reference/PO #:
Taken By:
Kevin Hsueh
Customer Signature:
No
Print Name:
Date Signed:
Work Requested
Troubleshoot internet. Wes reported internet down
Work Requested by: Wes Seleen
Enter Work Completed Tasks
Work Completed :
Login to MDASRV remotely. Noted long delays to connect remotely. Login to SonicWALL and noted that X2 (IT&E) internet circuit is down again. No traffic on X2 per SonicWALL logs. Disable X2 (IT&E) and force all traffic to go through X1 (GTA). Advised Wes that IT&E needs to be contacted to troubleshoot as IT&E internet went down twice this week.
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