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Customer/Point of Contact:
Micronesian Divers Association
Joleen West
Scheduled Date/Time:
09/18/2025, 09:00 am
Service Type:
Onsite
Charge Type:
Service Contract
Charge Code:
MDA0.6012: Micronesian Divers Association - Service Contract (08/02/25 - 08/01/26)
Rates:
Micronesian Divers Association - Service Contract (08/02/25 - 08/01/26) [
TOTAL
MONTHLY
HOURS:
6]
Remaining Hours:
6
Est. Service Time (hrs):
3
Reference/PO #:
Taken By:
Kevin Hsueh
Customer Signature:
Yes
Print Name:
Joleen West
Date Signed:
09/18/2025
Work Requested
NEX Store: Troubleshoot Internet/Site-to-site VPN issues. Boat Dock: Troubleshoot laptop issues
Work Requested by: Joleen West
Enter Work Completed Tasks
Work Completed :
Troubleshoot NEX network. Site to site VPN down. NEX GTA WAN IP not correct. Worked with GTA to restore WAN IP to 202.151.82.152. Site to site VPN Tunnel back up. Test Matt SonicWALL VPN and confirmed working with no drops. Install CC Cleaner on Mr. Webbers workstation
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