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Customer/Point of Contact:
Domino's Pizza of Guam
Eldon Noriega
Scheduled Date/Time:
11/11/2025, 09:30 am
Service Type:
Onsite
Charge Type:
Warranty
Charge Code:
DSIG.4077: Warranty Service 2025
Rates:
Warranty Support 2025 [
TOTAL
ANNUAL
HOURS:
2]
Remaining Hours:
2
Est. Service Time (hrs):
1
Reference/PO #:
Taken By:
Kevin Hsueh
Customer Signature:
No
Print Name:
Date Signed:
Work Requested
Continuation of 3CX Trouble Ticket 2241096. Caller ID Issues
Work Requested by: Eldon Noriega
Enter Work Completed Tasks
Work Completed :
Export startup-config on Patton SN4171. Brought back to DSI to parse through startup-config file to determine issue of Patton not taking masked Outbound caller ID and only broadcasting main trunk number. Go through startup-config file using Patton KB article and made adjustments to startup-config file. DSI to schedule a time with Domino's to upload updated startup-config file on their Patton GW and perform test outbound calls.
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