DSI WebApp

W35082 Invoiced

Customer/Point of Contact:

Micronesian Divers Association
Eric McClure (1-671-472-6321)

Scheduled Date/Time:

04/06/2018, 01:30 pm

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

MDA0.6005: Micronesian Divers Assoc - Service Contract 2018

Rates:

Service Contract [TOTAL MONTHLY HOURS: 6]

Remaining Hours:

0

Est. Service Time (hrs):

4

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Eric McLlure

Date Signed:

04/06/2018

Invoice Number:

027029

Work Requested

Work with GTA to troubleshoot Avaya IP Phone Connection at MDA NEX location.

Work Requested by:

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Worked with GTA to provision Avaya IP phone. Per gta, phone is down due to vpn issue. Showed gta mda vpn tunnel is open and not blocking traffic. Gta factory reset the avaya phone and reprogrammed. Avaya phone registers properlt after gta reprogrammed the unit	Kevin Hsueh	04/06/2018 12:53 pm	04/06/2018 03:00 pm	02:07

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 15

Date/Time	Comment	Tech
05/07/2018 10:22 am	Updated status to Invoiced/Closed	Jessica L.
04/06/2018 03:53 pm	Updated status to Submitted for Invoicing	Chu H.
04/06/2018 03:53 pm	Approved.	Chu H.
04/06/2018 02:27 pm	Updated status to Pending Approval	Kevin H.
04/06/2018 02:22 pm	Updated status to Pending Signature	Kevin H.
04/06/2018 02:22 pm	Service Completed	Kevin H.
04/06/2018 02:15 pm	Check-out 04/06/2018 03:00 pm	Kevin H.
04/06/2018 02:15 pm	Updated status to Service Completed	Kevin H.
04/06/2018 01:58 pm	Arrived 04/06/2018 01:00 pm	Kevin H.
04/06/2018 12:53 pm	Check-in 04/06/2018 12:53 pm	Kevin H.
04/06/2018 09:03 am	Updated scheduled date/time from 04/06/2018 03:30 pm to: 04/06/2018 01:30 pm	Kevin H.
04/04/2018 04:34 pm	Updated scheduled date/time from 04/04/2018 03:30 pm to: 04/06/2018 03:30 pm	Kevin H.
04/04/2018 08:50 am	Updated status to Scheduled	Kevin H.
04/04/2018 08:50 am	Assigned: Kevin Hsueh	Kevin H.
04/04/2018 08:50 am	Created workorder.	Kevin H.

Attachments 1

Filename
W35082