W35185   Invoiced

04/25/2018, 09:00 am   
Inhouse
Service Contract
EMI0.6005: EMI - Service Contract (12/01/17 - 11/30/18)
Service Contract [TOTAL ANNUAL HOURS: 2]
2
1
Kevin Hsueh
No
026885

Work Requested

REMOTE SUPPORT: Troubleshoot HDD error message seen on screen.
Work Requested by:

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Work Completed Technician Check-in Check-out Actual Hrs
1 Work with Rexman Ng to troubleshoot HDD error message. Workstation producing the HDD error message is an old HP Workstation. Advised Rexman that DSI does not know what that particular HP workstation is used for as we have no access to the workstation. this workstation may have been installed by Gavin when he was still at EMI. Worked with Rexman to shutdown workstation. Rexman to find out what the workstation was used for. new HDD to be installed as needed. Kevin Hsueh
04/25/2018 09:00 am 04/25/2018 09:56 am 00:56

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 12

Date/Time Comment Tech
04/27/2018 03:01 pm Updated status to Invoiced/Closed Jessica L.
04/25/2018 10:46 am Updated status to Submitted for Invoicing Chu H.
04/25/2018 10:46 am Approved. Chu H.
04/25/2018 10:00 am Updated status to Pending Approval Kevin H.
04/25/2018 10:00 am Service Completed Kevin H.
04/25/2018 09:58 am Check-out 04/25/2018 09:56 am Kevin H.
04/25/2018 09:58 am Updated status to Service Completed Kevin H.
04/25/2018 09:56 am Check-in 04/25/2018 09:00 am Kevin H.
04/25/2018 09:56 am Work requested modified- REMOTE SUPPORT: Troubleshoot HDD error message seen on screen. Kevin H.
04/25/2018 09:55 am Updated status to Scheduled Kevin H.
04/25/2018 09:55 am Assigned: Kevin Hsueh Kevin H.
04/25/2018 09:55 am Created workorder. Kevin H.