DSI WebApp

Customer/Point of Contact:

Obayashi Corporation
Alicia Castro (671-633-2340)

Scheduled Date/Time:

09/19/2018, 01:30 pm

Service Type:

Onsite

Charge Type:

Normal

Charge Code:

Rates:

Standard Service Rate [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Jordan Gimmen

Customer Signature:

Yes

Print Name:

Alicia Castro

Date Signed:

09/19/2018

Invoice Number:

027404

Troubleshoot laptop. Back up data to another HDD if laptop cannot be repaired.

Work Requested by:

	Item	Serial Number	Notes

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Checked HDD and noted it was faulty. Attempted to recover files via USB adapter but it will take longer than hour to do so. Will bring HDD back to office to continue backing up.	Jordan Gimmen	09/19/2018 01:30 pm	09/19/2018 02:30 pm	01:00

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Date/Time	Comment	Tech
09/21/2018 03:34 pm	Updated status to Invoiced/Closed	Jessica L.
09/21/2018 03:13 pm	Updated status to Submitted for Invoicing	Chu H.
09/21/2018 03:13 pm	Approved.	Chu H.
09/20/2018 03:05 pm	Updated status to Pending Approval	Jordan G.
09/20/2018 03:04 pm	Work requested modified- Troubleshoot laptop. Back up data to another HDD if laptop cannot be repaired.	Jordan G.
09/19/2018 03:51 pm	Updated status to Pending Update	Chu H.
09/19/2018 03:51 pm	Unclear description of work requested and performed. Please correct	Chu H.
09/19/2018 03:51 pm	Rejected.	Chu H.
09/19/2018 03:33 pm	Customer Signature Posted	Jordan G.
09/19/2018 03:32 pm	Updated status to Pending Approval	Jordan G.
09/19/2018 03:32 pm	Service Completed	Jordan G.
09/19/2018 07:31 am	Updated billable hours to: 01:00	Jordan G.
09/19/2018 03:30 pm	Check-out 09/19/2018 02:30 pm	Jordan G.
09/19/2018 03:30 pm	Updated status to Service Completed	Jordan G.
09/19/2018 01:53 pm	Arrived 09/19/2018 01:45 pm	Jordan G.
09/19/2018 01:25 pm	Check-in 09/19/2018 01:25 pm	Jordan G.
09/19/2018 01:23 pm	Updated status to Scheduled	Jordan G.
09/19/2018 01:23 pm	Assigned: Jordan Gimmen	Jordan G.
09/19/2018 01:23 pm	Created workorder.	Jordan G.

Filename
W35707