W35709   Invoiced

CrossCom National
Danielle Zwiger (1-800-933-9203)
09/19/2018, 04:00 pm   
Onsite
Normal
CCN0.4005: CrossCom National Onsite Services 2018
Standard Service Rate [TOTAL ANNUAL HOURS: 2]
2
1
S8838952
Jordan Gimmen
No
027398

Work Requested

CCN# S8838952 at Panda Express Hagatna, Trip 1 Replace alarm panel battery
Work Requested by:

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Work Completed Technician Check-in Check-out Actual Hrs
1 Checked in with CrossCom and advised to work with level 2 support. Replaced alarm battery and confirmed alarm system fully operational with Trisha at Interface and Ashley at Panda Express. Unable to reach Close Code team at Interface to close out ticket. Trisha advised to use her name as close code team is not in. Closed ticket out with Carrie at CrossCom. Paperwork signed by Ashley Rosnow. No return trip required. Jordan Gimmen
09/19/2018 04:00 pm 09/19/2018 05:00 pm 01:00

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 14

Date/Time Comment Tech
09/20/2018 01:15 pm Updated status to Invoiced/Closed Jessica L.
09/20/2018 11:43 am Updated status to Submitted for Invoicing Chu H.
09/20/2018 11:43 am Approved. Chu H.
09/19/2018 05:09 pm No Signature: CrossCom Jordan G.
09/19/2018 05:09 pm Updated status to Pending Approval Jordan G.
09/19/2018 05:09 pm Service Completed Jordan G.
09/19/2018 09:08 am Updated billable hours to: 01:00 Jordan G.
09/19/2018 05:08 pm Check-out 09/19/2018 05:00 pm Jordan G.
09/19/2018 05:08 pm Updated status to Service Completed Jordan G.
09/19/2018 04:39 pm Arrived 09/19/2018 04:00 pm Jordan G.
09/19/2018 04:38 pm Check-in 09/19/2018 04:00 pm Jordan G.
09/19/2018 04:38 pm Updated status to Scheduled Jordan G.
09/19/2018 04:38 pm Assigned: Jordan Gimmen Jordan G.
09/19/2018 04:38 pm Created workorder. Jordan G.

Attachments 1

Filename
W35709