DSI WebApp

W35727 Invoiced

Customer/Point of Contact:

Pediatric Dental Center
Leilani Taijeron (+1 (671) 477-6235)

Scheduled Date/Time:

09/24/2018, 12:00 pm

Service Type:

Onsite

Charge Type:

Normal

Charge Code:

DSIG.4045: Standard Service 2018

Rates:

Standard Service Rate [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Jordan Gimmen

Customer Signature:

Yes

Print Name:

Leilani Taijeron

Date Signed:

09/24/2018

Invoice Number:

027417

Work Requested

Troubleshoot 3CX - unable to log in

Work Requested by:

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Noted 3CX services stopping. Completed next step in 3CX upgrade path and confirmed all services patched and now running. Pushed firmware update to all systems. Confirmed no issues with firewall or network affecting phone system.	Jordan Gimmen	09/24/2018 12:00 pm	09/24/2018 01:00 pm	01:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
09/25/2018 10:34 am	Updated status to Invoiced/Closed	Jessica L.
09/24/2018 01:57 pm	Updated status to Submitted for Invoicing	Chu H.
09/24/2018 01:57 pm	Approved.	Chu H.
09/24/2018 01:21 pm	Customer Signature Posted	Jordan G.
09/24/2018 01:20 pm	Updated status to Pending Approval	Jordan G.
09/24/2018 01:20 pm	Service Completed	Jordan G.
09/24/2018 05:19 am	Updated billable hours to: 01:00	Jordan G.
09/24/2018 01:17 pm	Check-out 09/24/2018 01:00 pm	Jordan G.
09/24/2018 01:17 pm	Updated status to Service Completed	Jordan G.
09/24/2018 12:37 pm	Arrived 09/24/2018 12:00 pm	Jordan G.
09/24/2018 12:36 pm	Check-in 09/24/2018 12:00 pm	Jordan G.
09/24/2018 12:34 pm	Updated status to Scheduled	Jordan G.
09/24/2018 12:34 pm	Assigned: Jordan Gimmen	Jordan G.
09/24/2018 12:34 pm	Created workorder.	Jordan G.

Attachments 1

Filename
W35727