W35865   Invoiced

Field Nation
Pivital Solutions (1-671-646-2007)
10/30/2018, 04:00 pm   
Onsite
Normal
FLDN.4004: Field Nation - Onsite Services 2018
Standard Service Rate [TOTAL ANNUAL HOURS: 2]
2
1
5698378
Jordan Gimmen
No
027533

Work Requested

FN# 5698378 at Kmart, Trip 1 Troubleshoot AP05
Work Requested by:

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Work Completed Technician Check-in Check-out Actual Hrs
1 Checked in with store manager Jenna. Checked with receiving if any parts arrived for service. Confirmed with Extreme Networks that no parts were sent. Tested and confirmed continuity for AP05 network line. Retermintated keystone's and replaced patch cables. Noted AP still not on. Tested AP with Saufi (Extreme Network) by relocating and swapping out patch cables but AP still not responsive. Noted by Saufi and replacement unit to be sent out. Paperwork signed by Jenna Cruz. No return trip required for this ticket. Jordan Gimmen
10/30/2018 04:00 pm 10/30/2018 05:30 pm 01:30

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 14

Date/Time Comment Tech
10/31/2018 10:04 am Updated status to Invoiced/Closed Jessica L.
10/30/2018 08:34 pm Updated status to Submitted for Invoicing Chu H.
10/30/2018 08:34 pm Approved. Chu H.
10/30/2018 05:42 pm No Signature: Field Nation Jordan G.
10/30/2018 05:42 pm Updated status to Pending Approval Jordan G.
10/30/2018 05:42 pm Service Completed Jordan G.
10/30/2018 08:42 am Updated billable hours to: 02:00 Jordan G.
10/30/2018 05:41 pm Check-out 10/30/2018 05:30 pm Jordan G.
10/30/2018 05:41 pm Updated status to Service Completed Jordan G.
10/30/2018 04:07 pm Arrived 10/30/2018 04:05 pm Jordan G.
10/30/2018 04:06 pm Check-in 10/30/2018 04:00 pm Jordan G.
10/30/2018 03:56 pm Updated status to Scheduled Jordan G.
10/30/2018 03:56 pm Assigned: Jordan Gimmen Jordan G.
10/30/2018 03:56 pm Created workorder. Jordan G.

Attachments 1

Filename
W35865