| Item | Serial Number | Notes |
|---|
| Work Completed | Technician | Check-in | Check-out | Actual Hrs | |
|---|---|---|---|---|---|
| 1 | Checked in with store manager Jenna. Checked with receiving if any parts arrived for service. Confirmed with Extreme Networks that no parts were sent. Tested and confirmed continuity for AP05 network line. Retermintated keystone's and replaced patch cables. Noted AP still not on. Tested AP with Saufi (Extreme Network) by relocating and swapping out patch cables but AP still not responsive. Noted by Saufi and replacement unit to be sent out. Paperwork signed by Jenna Cruz. No return trip required for this ticket. |
Jordan Gimmen |
10/30/2018 04:00 pm | 10/30/2018 05:30 pm | 01:30 |
| Item | Serial Number | Condition | Qty | Price | Amount | |
|---|---|---|---|---|---|---|
| TOTAL ($) | 0.00 | |||||
| Date/Time | Comment | Tech |
|---|---|---|
| 10/31/2018 10:04 am | Updated status to Invoiced/Closed | Jessica L. |
| 10/30/2018 08:34 pm | Updated status to Submitted for Invoicing | Chu H. |
| 10/30/2018 08:34 pm | Approved. | Chu H. |
| 10/30/2018 05:42 pm | No Signature: Field Nation | Jordan G. |
| 10/30/2018 05:42 pm | Updated status to Pending Approval | Jordan G. |
| 10/30/2018 05:42 pm | Service Completed | Jordan G. |
| 10/30/2018 08:42 am | Updated billable hours to: 02:00 | Jordan G. |
| 10/30/2018 05:41 pm | Check-out 10/30/2018 05:30 pm | Jordan G. |
| 10/30/2018 05:41 pm | Updated status to Service Completed | Jordan G. |
| 10/30/2018 04:07 pm | Arrived 10/30/2018 04:05 pm | Jordan G. |
| 10/30/2018 04:06 pm | Check-in 10/30/2018 04:00 pm | Jordan G. |
| 10/30/2018 03:56 pm | Updated status to Scheduled | Jordan G. |
| 10/30/2018 03:56 pm | Assigned: Jordan Gimmen | Jordan G. |
| 10/30/2018 03:56 pm | Created workorder. | Jordan G. |
| Filename | |
|---|---|
| W35865 | |