S
| Item | Serial Number | Notes |
|---|
| Work Completed | Technician | Check-in | Check-out | Actual Hrs | |
|---|---|---|---|---|---|
| 1 | Worked with receiving manager to locate part. Delayed 30 minutes gaining access to receiving cage and locating item inside cage. Replaced AP05 and worked with Jason at Extreme Networks to confirm. He noted connection not stable. Worked with Jason to troubleshoot including replacing patch cables, relocating AP to switch, and changing switch ports. AP confirmed as bad. Per Jason, I am to leave new AP installed in ceiling and send back old AP. Paperwork signed by Tommy Cruz. Return trip required but to be done on new ticket. |
Jordan Gimmen |
11/07/2018 01:30 pm | 11/07/2018 04:25 pm | 02:55 |
| Item | Serial Number | Condition | Qty | Price | Amount | |
|---|---|---|---|---|---|---|
| TOTAL ($) | 0.00 | |||||
| Date/Time | Comment | Tech |
|---|---|---|
| 11/08/2018 12:51 pm | Updated status to Invoiced/Closed | Jessica L. |
| 11/08/2018 10:35 am | Updated status to Submitted for Invoicing | Chu H. |
| 11/08/2018 10:35 am | Approved. | Chu H. |
| 11/07/2018 04:30 pm | No Signature: Field Nation | Jordan G. |
| 11/07/2018 04:30 pm | Updated status to Pending Approval | Jordan G. |
| 11/07/2018 04:30 pm | Service Completed | Jordan G. |
| 11/07/2018 07:29 am | Updated billable hours to: 03:00 | Jordan G. |
| 11/07/2018 04:28 pm | Check-out 11/07/2018 04:25 pm | Jordan G. |
| 11/07/2018 04:28 pm | Updated status to Service Completed | Jordan G. |
| 11/07/2018 04:01 pm | Arrived 11/07/2018 01:30 pm | Jordan G. |
| 11/07/2018 04:00 pm | Check-in 11/07/2018 01:30 pm | Jordan G. |
| 11/07/2018 03:43 pm | Updated status to Scheduled | Jordan G. |
| 11/07/2018 03:43 pm | Assigned: Jordan Gimmen | Jordan G. |
| 11/07/2018 03:43 pm | Created workorder. | Jordan G. |
| Filename | |
|---|---|
| W35901 | |