W35934   Invoiced

11/16/2018, 10:00 am   
Onsite
Service Contract
GNIU.6013: Great National Insurance - Service Contract 2018
Service Contract 2018 [TOTAL ANNUAL HOURS: 2]
2
2
Kevin Hsueh
Yes
Vilma Bumugat
11/16/2018
027488

Work Requested

Troubleshoot AVG
Work Requested by:

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Work Completed Technician Check-in Check-out Actual Hrs
1 Push avg update from avg admin console to all 39 workstations successfully. 3CXSRV has HDD1 failed. Dsi to quote new HDD Kevin Hsueh
11/16/2018 09:53 am 11/16/2018 10:28 am 00:35

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 14

Date/Time Comment Tech
11/16/2018 12:59 pm Updated status to Invoiced/Closed Jessica L.
11/16/2018 11:31 am Updated status to Submitted for Invoicing Chu H.
11/16/2018 11:31 am Approved. Chu H.
11/16/2018 10:32 am Updated status to Pending Approval Kevin H.
11/16/2018 10:32 am Service Completed Kevin H.
11/16/2018 01:31 am Updated billable hours to: 01:00 Kevin H.
11/16/2018 10:30 am Check-out 11/16/2018 10:28 am Kevin H.
11/16/2018 10:30 am Updated status to Service Completed Kevin H.
11/16/2018 10:24 am Customer Signature Posted Kevin H.
11/16/2018 10:07 am Arrived 11/16/2018 10:07 am Kevin H.
11/16/2018 09:54 am Check-in 11/16/2018 09:53 am Kevin H.
11/16/2018 09:35 am Updated status to Scheduled Kevin H.
11/16/2018 09:35 am Assigned: Kevin Hsueh Kevin H.
11/16/2018 09:35 am Created workorder. Kevin H.

Attachments 1

Filename
W35934