DSI WebApp

Customer/Point of Contact:

CrossCom National
Danielle Zwiger (1-800-933-9203)

Scheduled Date/Time:

11/29/2018, 09:30 am

Service Type:

Onsite

Charge Type:

Normal

Charge Code:

CCN0.4005: CrossCom National Onsite Services 2018

Rates:

Standard Service Rate [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Invoice Number:

027625

Crosscom S8958188 at Kmart to troubleshoot Phone System.

Work Requested by:

	Item	Serial Number	Notes

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Remove cross connect between spectralink mcu and pbx. Test calls with Rich from CCN and confirmrd no issue on pbx. Test spectralink ext. 621 and 623 and confirmed with Rich that the 2 phones are bad. CCN to send new phones to site	Kevin Hsueh	11/29/2018 09:30 am	11/29/2018 11:30 am	02:00

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Date/Time	Comment	Tech
11/29/2018 05:42 pm	Updated status to Invoiced/Closed	Jessica L.
11/29/2018 05:03 pm	Updated status to Submitted for Invoicing	Chu H.
11/29/2018 05:03 pm	Approved.	Chu H.
11/29/2018 11:38 am	No Signature: Crosscom	Kevin H.
11/29/2018 11:38 am	Updated status to Pending Approval	Kevin H.
11/29/2018 11:38 am	Service Completed	Kevin H.
11/29/2018 11:38 am	Additional part/service required.	Kevin H.
11/29/2018 02:37 am	Updated billable hours to: 02:00	Kevin H.
11/29/2018 11:36 am	Check-out 11/29/2018 11:30 am	Kevin H.
11/29/2018 11:36 am	Updated status to Service Completed	Kevin H.
11/29/2018 11:34 am	Arrived 11/29/2018 09:30 am	Kevin H.
11/29/2018 11:33 am	Check-in 11/29/2018 09:30 am	Kevin H.
11/29/2018 11:33 am	Modified workorder.	Kevin H.
11/29/2018 11:33 am	Updated max hours to 2	Kevin H.
11/29/2018 09:20 am	Updated status to Scheduled	Kevin H.
11/29/2018 09:20 am	Assigned: Kevin Hsueh	Kevin H.
11/29/2018 09:20 am	Created workorder.	Kevin H.

Filename
W35982