DSI WebApp

Customer/Point of Contact:

Field Nation
Essintial Solutions (+1(671)646-2007)

Scheduled Date/Time:

11/30/2018, 09:30 am

Service Type:

Onsite

Charge Type:

Normal

Charge Code:

FLDN.4004: Field Nation - Onsite Services 2018

Rates:

Standard Service Rate [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

3

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Invoice Number:

027629

Field Nation Service 5824447 at Department of Veteran Affairs to troubleshoot Lexmark Printing issues.

Work Requested by:

	Item	Serial Number	Notes

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Arrive onsite and called Essintial to time in. no answer after 15 min. proceed to call FujiFilm (Julie). Lexmark X862de paper is jamming at fuser assembly. advised FujiFilm new fuser is needed. Julie advised to close ticket. new ticket to be generated for fuser install.	Kevin Hsueh	11/30/2018 09:30 am	11/30/2018 10:30 am	01:00

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Date/Time	Comment	Tech
11/30/2018 04:19 pm	Updated status to Invoiced/Closed	Jessica L.
11/30/2018 03:54 pm	Updated status to Submitted for Invoicing	Chu H.
11/30/2018 03:54 pm	Approved.	Chu H.
11/30/2018 10:50 am	No Signature: Field Nation	Kevin H.
11/30/2018 10:50 am	Updated status to Pending Approval	Kevin H.
11/30/2018 10:50 am	Service Completed	Kevin H.
11/30/2018 01:46 am	Updated billable hours to: 01:00	Kevin H.
11/30/2018 10:45 am	Check-out 11/30/2018 10:30 am	Kevin H.
11/30/2018 10:45 am	Updated status to Service Completed	Kevin H.
11/30/2018 10:44 am	Arrived 11/30/2018 09:30 am	Kevin H.
11/30/2018 10:41 am	Check-in 11/30/2018 09:30 am	Kevin H.
11/30/2018 09:07 am	Updated status to Scheduled	Kevin H.
11/30/2018 09:07 am	Assigned: Kevin Hsueh	Kevin H.
11/30/2018 09:07 am	Created workorder.	Kevin H.

Filename
W35987