S
| Item | Serial Number | Notes | |
|---|---|---|---|
| 1 | MSI Laptop with power adapter | GS702QE-072USK140900089 |
| Work Completed | Technician | Check-in | Check-out | Actual Hrs | |
|---|---|---|---|---|---|
| 1 | Removed 4 Malwares using MalwareBytes. Repaired OST file (backup file mecadmin@unitekguam.com(2).bak; found errors). Repaired Outlook 2016. Recreate AutoD.mecadmin@unitekguam.com.xml file. Outlook operates properly. |
Chu Hsieh |
01/02/2019 04:30 pm | 01/02/2019 05:30 pm | 01:00 |
| 2 | Upon restarting laptop and Outlook same popup error occurred. Perform scan disk tool and found disk errors on Drive C. Drive C is running RAID-0 (stripping) which makes two 256GB SSD to one single 512GB RAID-0 SSD. RAID-0 has not fault tolerant redundancy (not a recommended method to increase disk space). Repaired error and created AutoD...XML file. Restarted laptop and Outlook 2016 and not able to reproduce issues anymore. |
Chu Hsieh |
01/02/2019 05:30 pm | 01/02/2019 05:55 pm | 00:25 |
| Item | Serial Number | Condition | Qty | Price | Amount | |
|---|---|---|---|---|---|---|
| TOTAL ($) | 0.00 | |||||
| Date/Time | Comment | Tech |
|---|---|---|
| 01/03/2019 03:33 pm | Updated status to Invoiced/Closed | Jessica L. |
| 01/03/2019 02:19 pm | Updated status to Submitted for Invoicing | Chu H. |
| 01/03/2019 02:19 pm | Approved. | Chu H. |
| 01/03/2019 02:10 pm | Updated status to Pending Approval | Chu H. |
| 01/03/2019 02:10 pm | Service Completed | Chu H. |
| 01/03/2019 08:24 am | Customer Signature Posted | Jessica L. |
| 01/02/2019 08:57 am | Updated billable hours to: 02:00 | Chu H. |
| 01/02/2019 05:57 pm | Check-out 01/02/2019 05:55 pm | Chu H. |
| 01/02/2019 05:57 pm | Updated status to Service Completed | Chu H. |
| 01/02/2019 05:45 pm | Check-in 01/02/2019 05:30 pm | Chu H. |
| 01/02/2019 05:43 pm | Modified workorder. | Chu H. |
| 01/02/2019 05:43 pm | Updated status to In Progress | Chu H. |
| 01/02/2019 05:43 pm | Modified workorder. | Chu H. |
| 01/02/2019 05:43 pm | Updated status to Pending Schedule | Chu H. |
| 01/02/2019 05:26 pm | Signature for Later: Customer will pickup | Chu H. |
| 01/02/2019 05:26 pm | Updated status to Pending Approval | Chu H. |
| 01/02/2019 05:26 pm | Service Completed | Chu H. |
| 01/02/2019 08:25 am | Updated billable hours to: 01:00 | Chu H. |
| 01/02/2019 05:24 pm | Check-out 01/02/2019 05:30 pm | Chu H. |
| 01/02/2019 05:24 pm | Updated status to Service Completed | Chu H. |
| 01/02/2019 05:20 pm | Check-in 01/02/2019 04:30 pm | Chu H. |
| 01/02/2019 04:34 pm | Unassigned: Kevin Hsueh | Chu H. |
| 01/02/2019 04:34 pm | Assigned: Chu Hsieh | Chu H. |
| 01/02/2019 04:19 pm | Added customer equipment. | Jason S. |
| 01/02/2019 04:19 pm | Updated status to Pending Schedule | Jason S. |
| 01/02/2019 04:19 pm | Assigned: Kevin Hsueh | Jason S. |
| 01/02/2019 04:19 pm | Created workorder. | Jason S. |