W36155   Invoiced

Field Nation
Pivital Solutions (1-671-646-2007)
01/26/2019, 09:30 am   
Onsite
After Hours
FLDN.4005: Field Nation - Onsite Services 2019
After Hours Scheduled Service [TOTAL ANNUAL HOURS: 2]
2
2
Kevin Hsueh
No
027795

Work Requested

Field Nation Service# 5928020 at Home Depot to install LVPS on Pro Desk Lexmark MS610 printer.
Work Requested by:

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Work Completed Technician Check-in Check-out Actual Hrs
1 Arrive onsite and replace LVPS on Lexmark MS610 at Pro Desk. Blank prints still occur after replacing LVPS. Contact CompuCom tech support and spoke with Tony. Tony contacted Lexmark support and we worked with Lexmark support to troubleshoot. per Lexmark support, they will be sending 3 additional parts to replace. However, Tony from CompuCom advised he will work with his manager to push Lexmark to send a new printer to home depot. Kevin Hsueh
01/26/2019 09:30 am 01/26/2019 11:00 am 01:30

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 16

Date/Time Comment Tech
01/28/2019 10:54 am Updated status to Invoiced Jessica L.
01/26/2019 11:32 am Updated status to Submitted for Invoicing Chu H.
01/26/2019 11:32 am Approved. Chu H.
01/26/2019 10:41 am No Signature: Field Nation: Need to add rate of $220 per hour to Field Nation customer. Rate not added. Kevin H.
01/26/2019 10:41 am Updated status to Pending Approval Kevin H.
01/26/2019 10:41 am Service Completed Kevin H.
01/26/2019 01:39 am Updated billable hours to: 02:00 Kevin H.
01/26/2019 10:39 am Check-out 01/26/2019 11:00 am Kevin H.
01/26/2019 10:39 am Updated status to Service Completed Kevin H.
01/26/2019 10:36 am Modified workorder. Kevin H.
01/26/2019 10:36 am Updated Estimated Service Time (hrs) to 2 Kevin H.
01/26/2019 10:09 am Arrived 01/26/2019 09:30 am Kevin H.
01/26/2019 10:08 am Check-in 01/26/2019 09:30 am Kevin H.
01/26/2019 10:07 am Updated status to Scheduled Kevin H.
01/26/2019 10:07 am Assigned: Kevin Hsueh Kevin H.
01/26/2019 10:07 am Created workorder. Kevin H.

Attachments 1

Filename
W36155