DSI WebApp

Customer/Point of Contact:

Micronesian Divers Association
Lee Webber (1-671-479-4646)

Scheduled Date/Time:

03/12/2019, 11:00 am

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

MDA0.6006: Micronesian Divers Assoc - Service Contract (09/01/19 - 08/31/20)

Rates:

Micronesian Divers Assoc - Service Contract 2019 [TOTAL MONTHLY HOURS: 6]

Remaining Hours:

0

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Chris Bangs

Date Signed:

03/12/2019

Troubleshoot Network Issues.

Work Requested by:

	Item	Serial Number	Notes

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Noted several workstations pulling wrong IP Addresses (192.168.1.xxx Scheme). Found 1 Netgear router connected to MDA network with DHCP enabled. Removed router and restart DHCP services on MDA server. Verified all workstations pulling correct IP Addresses (10.0.1.xxx scheme). Network is back up now	Kevin Hsueh	03/12/2019 11:06 am	03/12/2019 12:31 pm	01:25

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Date/Time	Comment	Tech
03/12/2019 03:51 pm	Updated status to Closed	Jessica L.
03/12/2019 02:26 pm	Updated status to Submitted for Invoicing	Chu H.
03/12/2019 02:26 pm	Approved.	Chu H.
03/12/2019 12:38 pm	Updated status to Pending Approval	Kevin H.
03/12/2019 12:38 pm	Service Completed	Kevin H.
03/12/2019 03:37 am	Updated billable hours to: 02:00	Kevin H.
03/12/2019 12:36 pm	Check-out 03/12/2019 12:31 pm	Kevin H.
03/12/2019 12:36 pm	Updated status to Service Completed	Kevin H.
03/12/2019 12:03 pm	Customer Signature Posted	Kevin H.
03/12/2019 11:20 am	Arrived 03/12/2019 11:20 am	Kevin H.
03/12/2019 11:06 am	Check-in 03/12/2019 11:06 am	Kevin H.
03/12/2019 11:04 am	Updated status to Scheduled	Kevin H.
03/12/2019 11:04 am	Assigned: Kevin Hsueh	Kevin H.
03/12/2019 11:04 am	Created workorder.	Kevin H.

Filename
W36286