W36310   Invoiced

03/18/2019, 10:30 am   
Onsite
Normal
DSIG.4045: Standard Service 2018
Standard Service Rate [TOTAL ANNUAL HOURS: 2]
2
2
Kevin Hsueh
Yes
Dane Taitano
03/18/2019
027897

Work Requested

Troubleshoot Domino's NCS 3CX Phone registration issues.
Work Requested by:

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Work Completed Technician Check-in Check-out Actual Hrs
1 noted Dominos NCS has no internet connectivity. GTA modem was set as plug and play (should be PPPOE). work with GTA to set modem back to PPPOE. verified router can authenticate using PPPOE credentials and confirmed internet access is up. verified all phones at Dominos NCS and Winchells NCS are registered. perform test inbound and outbound calls successfully. Kevin Hsueh
03/18/2019 10:16 am 03/18/2019 11:24 am 01:08

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 14

Date/Time Comment Tech
03/18/2019 06:31 pm Updated status to Invoiced Jessica L.
03/18/2019 05:07 pm Updated status to Submitted for Invoicing Chu H.
03/18/2019 05:07 pm Approved. Chu H.
03/18/2019 11:26 am Updated status to Pending Approval Kevin H.
03/18/2019 11:26 am Service Completed Kevin H.
03/18/2019 02:25 am Updated billable hours to: 02:00 Kevin H.
03/18/2019 11:24 am Check-out 03/18/2019 11:24 am Kevin H.
03/18/2019 11:24 am Updated status to Service Completed Kevin H.
03/18/2019 11:17 am Customer Signature Posted Kevin H.
03/18/2019 10:50 am Arrived 03/18/2019 10:50 am Kevin H.
03/18/2019 10:17 am Check-in 03/18/2019 10:16 am Kevin H.
03/18/2019 10:08 am Updated status to Scheduled Kevin H.
03/18/2019 10:08 am Assigned: Kevin Hsueh Kevin H.
03/18/2019 10:08 am Created workorder. Kevin H.

Attachments 1

Filename
W36310