DSI WebApp

Customer/Point of Contact:

Micronesian Divers Association
Lee Webber (1-671-479-4646)

Scheduled Date/Time:

03/19/2019, 10:30 am

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

MDA0.6006: Micronesian Divers Assoc - Service Contract (09/01/19 - 08/31/20)

Rates:

Micronesian Divers Assoc - Service Contract 2019 [TOTAL MONTHLY HOURS: 6]

Remaining Hours:

0

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Raquel

Date Signed:

03/19/2019

Troubleshoot June Webber's workstation.

Work Requested by:

	Item	Serial Number	Notes

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Troubleshoot June's workstation. June is unable to login. noted password she was using to login is incorrect. assist June to reset password to new password she provided. test login to workstation sucessfully. configure exchange emails on June's iPhone using new password successfully. Removed Wes from Instruction email distribution group	Kevin Hsueh	03/19/2019 10:36 am	03/19/2019 11:27 am	00:51

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Date/Time	Comment	Tech
03/19/2019 06:45 pm	Updated status to Closed	Jessica L.
03/19/2019 05:53 pm	Updated status to Submitted for Invoicing	Chu H.
03/19/2019 05:53 pm	Approved.	Chu H.
03/19/2019 11:30 am	Updated status to Pending Approval	Kevin H.
03/19/2019 11:30 am	Service Completed	Kevin H.
03/19/2019 02:29 am	Updated billable hours to: 01:00	Kevin H.
03/19/2019 11:29 am	Check-out 03/19/2019 11:27 am	Kevin H.
03/19/2019 11:29 am	Updated status to Service Completed	Kevin H.
03/19/2019 11:00 am	Customer Signature Posted	Kevin H.
03/19/2019 10:52 am	Arrived 03/19/2019 10:52 am	Kevin H.
03/19/2019 10:36 am	Check-in 03/19/2019 10:36 am	Kevin H.
03/19/2019 09:39 am	Updated status to Scheduled	Kevin H.
03/19/2019 09:39 am	Assigned: Kevin Hsueh	Kevin H.
03/19/2019 09:39 am	Created workorder.	Kevin H.

Filename
W36318