W36335   Invoiced

03/22/2019, 03:30 pm   
Onsite
Normal
HGVC.4005: Hilton Grand Vacations Club - Onsite Service 2019
Standard Service [TOTAL ANNUAL HOURS: 2]
2
2
Kevin Hsueh
No
027926

Work Requested

troubleshoot extension 123 registration issue at DFS Location
Work Requested by:

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Work Completed Technician Check-in Check-out Actual Hrs
1 check IP Phone for extension 123. not registered. enter extensions settings and reregister IP Phone however, IP Phone still fails to register. factory reset IP Phone and reprovision. still unable to register. network issue suspected to be causing the registration issue. sent a separate email to Patrick at HGVC to request assistance to check network settings and routing as DSI has no access. DSI to follow up. Kevin Hsueh
03/22/2019 03:14 pm 03/22/2019 04:14 pm 01:00

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 13

Date/Time Comment Tech
03/25/2019 05:29 pm Updated status to Invoiced Jessica L.
03/25/2019 05:08 pm Updated status to Submitted for Invoicing Chu H.
03/25/2019 05:08 pm Approved. Chu H.
03/22/2019 04:27 pm Updated status to Pending Approval Kevin H.
03/22/2019 04:27 pm Service Completed Kevin H.
03/22/2019 07:27 am Updated billable hours to: 01.00 Kevin H.
03/22/2019 04:26 pm Check-out 03/22/2019 04:14 pm Kevin H.
03/22/2019 04:26 pm Updated status to Service Completed Kevin H.
03/22/2019 03:29 pm Arrived 03/22/2019 03:29 pm Kevin H.
03/22/2019 03:14 pm Check-in 03/22/2019 03:14 pm Kevin H.
03/22/2019 03:06 pm Updated status to Scheduled Kevin H.
03/22/2019 03:06 pm Assigned: Kevin Hsueh Kevin H.
03/22/2019 03:06 pm Created workorder. Kevin H.

Attachments 1

Filename
W36335