DSI WebApp

Customer/Point of Contact:

Micronesian Divers Association
Lee Webber (1-671-479-4646)

Scheduled Date/Time:

04/23/2019, 10:00 am

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

MDA0.6006: Micronesian Divers Assoc - Service Contract (09/01/19 - 08/31/20)

Rates:

Micronesian Divers Assoc - Service Contract 2019 [TOTAL MONTHLY HOURS: 6]

Remaining Hours:

0

Est. Service Time (hrs):

3

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Chris Bangs

Date Signed:

04/24/2019

Deliver and setup Lenovo workstation. Troubleshoot network connection issue for front counter pc.

Work Requested by:

	Item	Serial Number	Notes

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	troubleshoot Mr. Webbers outlook. emails not syncing properly. recreate account settings in outlook and send test emails. confirmed outlook is now syncing emails properly. Check front desk network issue but was advised by Chris network is back up no. issue was a cable that was plugged in to the switch by MDA staff causing a loopback.	Kevin Hsueh	04/24/2019 09:58 am	04/24/2019 10:58 am	01:00

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Date/Time	Comment	Tech
04/24/2019 04:42 pm	Updated status to Closed	Jessica L.
04/24/2019 02:33 pm	Updated status to Submitted for Invoicing	Chu H.
04/24/2019 02:33 pm	Approved.	Chu H.
04/24/2019 11:05 am	Updated status to Pending Approval	Kevin H.
04/24/2019 11:05 am	Service Completed	Kevin H.
04/24/2019 03:04 am	Updated billable hours to: 01.00	Kevin H.
04/24/2019 11:01 am	Check-out 04/24/2019 11:00 am	Kevin H.
04/24/2019 11:01 am	Updated status to Service Completed	Kevin H.
04/24/2019 10:46 am	Customer Signature Posted	Kevin H.
04/24/2019 10:16 am	Arrived 04/24/2019 10:16 am	Kevin H.
04/24/2019 09:58 am	Check-in 04/24/2019 09:58 am	Kevin H.
04/23/2019 03:47 pm	Updated status to Scheduled	Kevin H.
04/23/2019 03:47 pm	Assigned: Kevin Hsueh	Kevin H.
04/23/2019 03:47 pm	Created workorder.	Kevin H.

Filename
W36439