DSI WebApp

Customer/Point of Contact:

Micronesian Divers Association
Lee Webber (1-671-479-4646)

Scheduled Date/Time:

05/13/2019, 01:30 pm

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

MDA0.6006: Micronesian Divers Assoc - Service Contract (09/01/19 - 08/31/20)

Rates:

Micronesian Divers Assoc - Service Contract 2019 [TOTAL MONTHLY HOURS: 6]

Remaining Hours:

0

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

lee webber

Date Signed:

05/13/2019

Troubleshoot Mr. Webber's Outlook Issues.

Work Requested by:

	Item	Serial Number	Notes

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Mr. Webbers gmail emails are not being forwarded to his Exchange inbox properly. check Outlook Rule for gmail forwarding and noted rule shows "error". delete rule and recreate in outlook. test send emails to Mr. Webbers gmail account and confirmed it forwards to his Exchange inbox properly	Kevin Hsueh	05/13/2019 01:15 pm	05/13/2019 02:15 pm	01:00

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Date/Time	Comment	Tech
05/14/2019 10:58 am	Updated status to Closed	Jessica L.
05/14/2019 08:39 am	Updated status to Submitted for Invoicing	Chu H.
05/14/2019 08:39 am	Approved.	Chu H.
05/13/2019 02:24 pm	Updated status to Pending Approval	Kevin H.
05/13/2019 02:24 pm	Service Completed	Kevin H.
05/13/2019 06:23 am	Updated billable hours to: 01.00	Kevin H.
05/13/2019 02:22 pm	Check-out 05/13/2019 02:15 pm	Kevin H.
05/13/2019 02:22 pm	Updated status to Service Completed	Kevin H.
05/13/2019 02:18 pm	Customer Signature Posted	Kevin H.
05/13/2019 01:39 pm	Arrived 05/13/2019 01:39 pm	Kevin H.
05/13/2019 01:15 pm	Check-in 05/13/2019 01:15 pm	Kevin H.
05/13/2019 11:31 am	Updated status to Scheduled	Kevin H.
05/13/2019 11:31 am	Assigned: Kevin Hsueh	Kevin H.
05/13/2019 11:31 am	Created workorder.	Kevin H.

Filename
W36494