DSI WebApp

Customer/Point of Contact:

Guam Insurance Adjusters
Bridget Bagiac (671-472-6341)

Scheduled Date/Time:

07/29/2019, 01:30 pm

Service Type:

Onsite

Charge Type:

Project

Charge Code:

GIA0.4006: Guam Insurance Adjusters - Reimaging Project

Rates:

Guam Insurance Adjusters - Reimaging Project [TOTAL HOURS: 7]

Remaining Hours:

-8

Est. Service Time (hrs):

3

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Bridget Bagiac

Date Signed:

07/29/2019

reimage workstation.

Work Requested by:

	Item	Serial Number	Notes

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Run diskpart following instructions from AIG IT. Diskpart completed successfully. proceed to reimage workstation. noted error "task sequence not found". advised AIG IT of issue. AIG IT corrected issue on their end. run reimage again and noted task sequence can now be selected and reimage is progressing. per AIG IT, reimage will take 1 to 2 hours. Bridget to monitor reimage progress and test login with staff when reimage is completed.	Kevin Hsueh	07/29/2019 01:14 pm	07/29/2019 03:48 pm	02:34

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Date/Time	Comment	Tech
07/30/2019 04:01 pm	Updated status to Closed	Jessica L.
07/29/2019 05:26 pm	Updated status to Submitted for Invoicing	Chu H.
07/29/2019 05:26 pm	Approved.	Chu H.
07/29/2019 03:51 pm	Updated status to Pending Approval	Kevin H.
07/29/2019 03:51 pm	Service Completed	Kevin H.
07/29/2019 07:51 am	Updated billable hours to: 03.00	Kevin H.
07/29/2019 03:50 pm	Check-out 07/29/2019 03:48 pm	Kevin H.
07/29/2019 03:50 pm	Updated status to Service Completed	Kevin H.
07/29/2019 03:44 pm	Customer Signature Posted	Kevin H.
07/29/2019 01:33 pm	Arrived 07/29/2019 01:33 pm	Kevin H.
07/29/2019 01:14 pm	Check-in 07/29/2019 01:14 pm	Kevin H.
07/29/2019 12:58 pm	Updated status to Scheduled	Kevin H.
07/29/2019 12:58 pm	Assigned: Kevin Hsueh	Kevin H.
07/29/2019 12:58 pm	Created workorder.	Kevin H.

Filename
W36718